Referrals Facilitators
Optimizing the referral process for FQHCs and community clinics with expert support.

HOW OUR SERVICE WORKS
Nomad Desk’s referral service integrates with your clinic’s workflow, managing the entire process through your EMR system. We coordinate with specialists, Insurances, and staff to ensure efficient, ensure an efficient and success culmination of each referral.
Our referral facilitators take care of everything, including:
- Receiving referral requests directly from your clinic’s EMR.
- Gathering and organizing necessary patient documentation.
- Following up to ensure patients receive the care they need.
- Keeping all healthcare providers in sync with real-time updates.


1. Submission
The process begins when your clinic submits a referral via the EMR, including patient details and the reason for the referral.

2. Documentation
We gather all required documents, like medical records and lab results, ensuring specialists have the necessary information.

3. Approval Process
We manage insurance authorizations and ensure all referrals comply with clinic and insurance requirements.

4. Patient Notification
Once approved, we notify the patient, schedule their appointment, and provide necessary details and instructions.

5. Follow-Up
We confirm the patient attended their appointment and relay any feedback or follow-up needs to your clinic.
