The Future of FQHC Operations
with Next-Gen Nearshore
BPO Solutions
Seamless FQHC Support – Where
AI Meets Human-Centered Services
COST SAVINGS
Discover how nearshoring can help you cut labor costs without sacrificing quality.
By choosing nearshore services, you gain access to a skilled workforce at rates lower than in the United States, giving you a cost advantage. This allows you to reduce labor expenses and redirect those savings to other crucial aspects of your FQHC.
STABILITY IN WORKFORCE
Discover how nearshoring can help you cut labor costs without sacrificing quality. By choosing nearshore services, you gain access to a skilled workforce at rates lower than in the United States, giving you a cost advantage. This allows you to reduce labor expenses and redirect those savings to other crucial aspects of your FQHC.
QUICKER INTEGRATION
Boost your team’s success with fast-track agent training. Our onboarding process quickly prepares new agents, saving time and resources. With streamlined training, your team starts delivering results sooner, ensuring a smooth transition. Focus on growth and customer satisfaction, knowing your workforce is ready to perform efficiently from day one.
IS YOUR CLINIC GROWING RAPIDLY?
As your FQHC grows, so does the demand for patient support. However, space constraints can make it challenging to expand your call center operations. With scalable call center solutions, FQHCs can adjust to higher call volumes without needing additional physical infrastructure. This approach enables you to maintain quick response times and high-quality patient service, even as your organization expands. By using nearshore support and advanced technology, you can scale efficiently, ensuring reliable patient care without compromising on space or service quality.
HOW DOES IT WORKS?
TELL US ABOUT YOUR CLINIC
Schedule a Discovery Meeting to discuss your clinic’s needs and goals. We’ll follow up with a tailored proposal that aligns with your specific requirements.
RECRUITMENT AND START OPERATIONS
After approving our proposal, we manage the recruitment and onboarding processes to seamlessly integrate new staff and start operations efficiently.
INCREASE YOUR CLINIC KPIS AND PATIENT RETENTION/SATISFACTION
We focus on optimizing your clinic’s key performance indicators (KPIs) and improving patient retention and satisfaction through targeted strategies and continuous enhancements.
SOLUTIONS
INDUSTRIES
FQHC
Our AI-driven training and streamlined onboarding cut turnover, ensuring a stable workforce. Fast-track agent training saves time and resources. We offer call support, after-hours aid, referrals, and digital marketing to enhance operational efficiency and service quality. Rapid hiring and training enable community clinics to scale operations, meet fluctuating demands, and uphold service excellence.
Ecommerce Support
We provide 24/7 customer support for Ecommerce businesses, ensuring exceptional service and boosting your brand’s reputation. Our offerings include customized outbound voice solutions, top tools like Shopify, Zendesk, and Return Magic, and personalized return and exchange processing. We handle all customer interactions with outbound and inbound voice solutions, helping you achieve a higher average ticket per customer and benefiting from zero employee turnover.
Digital Marketing
We help clinics enroll more patients through our digital community outreach campaigns, posting ads online on any digital channel the clinic needs. Our services include custom digital marketing strategies, content creation, branding, websites, landing pages, and any other digital solutions to enhance your clinic’s online presence and attract more patients.
Travel & Hospitality
We ensure every guest feels just like home. Achieving quality customer experience is crucial, and we offer services customized to your needs and business size. From customer support to back-office operations, our services include e-commerce tagging, 24/7 multichannel customer support (Phone, Email, Text, Live Chat), flexible plans (pay per response for low volume clients, fixed rate per agent for established clients), free supervision and training, and outbound/inbound voice solutions.
CASE STUDIES
INDUSTRIES
Empower Your FQHC with AI-Driven
Human Centered Solutions
PARTNER WITH US