Scale your business with tailored Customer Support and Back Office Solutions: 24/7, Strong local account managment, adjustable plans and supervision included.
Were are multichannel, tech driven and data analysis junkies!
Our Shanghai based partner wanted their customer service to be in line with their strategy to expand in the US market. Within the first 2 months of operations with Nomad Desk, the original 5-people team helped them resolve their over 30,000 backlog of unanswered claims. Now the 9 people team is able to provide them with key information of analyzed data, helping them identify areas of opportunity to improve their processes; and we are in charge not only of the claim department, but social media, live chat and currently strategizing other platforms.
Our integrated approach of Customer Support and Back Office Solutions
provide our clients with the time and resources they need to focus on growing their business
GET STARTED, 3 EASY STEPS
Connects to your existing help desk.
We work with some of the most innovative technology partners in the world
Are you interested?
Our teams answer tickets from within your own help desk. You can always see what is happening, and we can maintain your existing workflow.